# Troubleshooting

Here you will find some issues and related solution to them.

## I have updated the plugin but it's not working anymore. What to do?

Go to chapter 1. - [Important update notes](/plugin-updates.md)

## The style (CSS) is not changing after saving the settings

That is always caused by **cache**. Modern cache plugins and CDNs are very effective and will hold their states as long as possible. Make sure to clear all layers of cache: **browser, page, asset, CDN, Cloudflare** etc.. that will resolve the proble.

## When I type in something, the search wheel is spinning, but nothing happens and a message is shown

Please read through [this documentation](/troubleshooting/the-response-data-is-missing-from-the-ajax-request-error-message.md).

## I get no results for some common words, why?

The search logic is probably not set correctly. Please check the [search logic](/behavior/search-logic.md) documentation.

If you suddenly get no results whatsoever, then make sure to disable the [filters](/frontend-search-settings.md) and [exclusions](/advanced-options/excluding-and-including-results.md) - those are the most likely causes of missing results.

## I want more accurate results

You have to change the [search logic](/behavior/search-logic/search-logics-explained.md) to your needs accordingly.

## The response data is missing from the ajax request error message

Check this [troubleshooting tutorial](/troubleshooting/the-response-data-is-missing-from-the-ajax-request-error-message.md).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documentation.ajaxsearchpro.com/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.