Ajax Search Pro Documentation
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  • Ajax Search Pro Documentation
  • GDPR and Cookie policy
  • Video Guides
  • Plugin Updates
    • Automatic Updates
      • Activation on Development and Staging environments
      • Managing purchase codes
      • Purchase Code (license key)
    • Manual Updates
    • Safe Update Guide
    • Plugin update issues or errors
    • Disabling update check
  • Installation instructions
    • Uninstallation & Reset
  • Getting started
    • Importing from the Lite version
    • Editor Blocks
    • Search Shortcodes
    • Search Widget
    • Gutenberg and Other Page Editors
    • Replacing the default theme search bar
    • Placing the search shortcode in theme files
    • Search as menu item
    • Custom result box position
    • Custom filters box position
    • Shortcode generator
  • Search Sources
    • Search Engine
    • Post, Page, Product and other Post Type Search
    • Searching Titles, Content, Excerpt
    • Search in custom fields
      • Search By Product SKU
    • Search by categories, tags or other terms
    • Search in Attachments
      • Mime types table
    • Search in File contents (pdf, word, excel etc..)
    • Search in Users
      • User meta fields
    • Limits (number of results)
    • Categories and terms as results
    • Image options
    • Result ordering
    • Peepso Groups & Group activities search
    • Grouping title duplicates
  • Behavior
    • Return/Enter key and Magnifier icon click actions
    • Search logic (primary and secondary)
      • Exact Matches vs Fuzzy Matches
      • Search logics explained
    • Live search triggering events
    • Results page override
    • Results, Archive Page and Shop Live Search and Filter
  • Elementor Integration
    • Elementor Pro Posts Widget Live Filter
    • Elementor Loop Grid Integration
    • Elementor Pro Product Widget Live Filter
    • Custom results page with Elementor Pro
    • Elementor custom search page archive override and live filter
  • Other Integration
    • Jet Engine Listing Grid Integration
  • Multisite Settings
  • Frontend Search Settings & Search Filters
    • Settings layout, position and visibility
    • Generic Selectors
    • Content Type filters
    • Date filters
    • Category and Taxponomy term filters
    • Post type Filters
    • Custom field filters - selectors
    • Search button
    • Reset button
  • Layout Settings
    • Result Layout Types
    • Results information box
    • Results position & snap
    • Content, author, date and description in results
    • More results loader and infinite scroll feature
    • Results behavior
    • Results text keyword highlighter
    • Compact search box layout
    • Auto Populate - Automatic search results on initial page load
  • Autocomplete and Keyword suggestions
    • Autocomplete
    • Results and Keyword suggestions
    • "Try these" - suggested phrases
  • Theme Options - Visual changes to the search bar
    • Theme chooser
    • Preview
    • Search box and input field layout
    • Settings and Magnifier icon
    • Settings dropdown
    • Typography
  • Index Table
    • Generating the index table
    • Enabling index table engine
    • File Content Search Addon
    • Index table FAQ
    • Synonyms
  • Relevance Options
  • Advanced Options and Uses
    • Using the Results shortcode as a custom results page
    • Shortcodes in results content
    • HTML tags in results
    • Primary and Secondary title and description fields
    • Advanced title and Content fields
      • User Search - Advanced Title and Content fields
    • Excluding & Including results
      • Exclude by category or terms
      • Exclude or Include by authors (users)
      • Exclude or Include by date
      • Exclude by Item or ID
      • Include by ID
      • Include by categories or terms (restrict to category)
      • Exclude or Include by custom field values
    • Grouping results
    • Keyword Exception & Exclusions
  • Result priority settings
    • Individual Priorities
    • Priorities by Rules (priority groups)
  • Performance Tuning
    • Fine tuning the search configuration
    • Cache
    • Visual performance
    • Ajax performance tracker
  • Compatibility Settings
    • Javascript Compatibility
  • Google Analytics Integration (GA4)
    • Tracking with Google Site Tag (gtag.js)
    • Tracking with Google Tag Manager
    • Site Search Tracking
  • Troubleshooting
    • Styling issues
    • The response data is missing from the ajax request error message
  • Translating components
    • Translating with WPML
    • Translating with Polylang
  • Pre-Purchase FAQ
  • Plugin API
    • Actions list and usage
    • Filters list and usage
    • asp_query_args filter
    • Theme functions
    • Front-end filters API
    • Javascript API
  • Other Useful Things
    • Additional search keywords for post types
    • Negative keywords
    • Meta box on post editor screen
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On this page
  • I have updated the plugin but it's not working anymore. What to do?
  • The style (CSS) is not changing after saving the settings
  • When I type in something, the search wheel is spinning, but nothing happens and a message is shown
  • I get no results for some common words, why?
  • I want more accurate results
  • The response data is missing from the ajax request error message

Troubleshooting

Some common issues and troubleshooting steps for Ajax Search Pro for WordPress

PreviousSite Search TrackingNextStyling issues

Last updated 1 month ago

Here you will find some issues and related solution to them.

I have updated the plugin but it's not working anymore. What to do?

Go to chapter 1. -

The style (CSS) is not changing after saving the settings

That is always caused by cache. Modern cache plugins and CDNs are very effective and will hold their states as long as possible. Make sure to clear all layers of cache: browser, page, asset, CDN, Cloudflare etc.. that will resolve the proble.

When I type in something, the search wheel is spinning, but nothing happens and a message is shown

Please read through .

I get no results for some common words, why?

The search logic is probably not set correctly. Please check the documentation.

If you suddenly get no results whatsoever, then make sure to disable the and - those are the most likely causes of missing results.

I want more accurate results

You have to change the to your needs accordingly.

The response data is missing from the ajax request error message

Check this .

Important update notes
this documentation
search logic
filters
exclusions
search logic
troubleshooting tutorial