# Troubleshooting

Here you will find some issues and related solution to them.

## I have updated the plugin but it's not working anymore. What to do?

Go to chapter 1. - [Important update notes](https://documentation.ajaxsearchpro.com/plugin-updates)

## The style (CSS) is not changing after saving the settings

That is always caused by **cache**. Modern cache plugins and CDNs are very effective and will hold their states as long as possible. Make sure to clear all layers of cache: **browser, page, asset, CDN, Cloudflare** etc.. that will resolve the proble.

## When I type in something, the search wheel is spinning, but nothing happens and a message is shown

Please read through [this documentation](https://documentation.ajaxsearchpro.com/troubleshooting/the-response-data-is-missing-from-the-ajax-request-error-message).

## I get no results for some common words, why?

The search logic is probably not set correctly. Please check the [search logic](https://documentation.ajaxsearchpro.com/behavior/search-logic) documentation.

If you suddenly get no results whatsoever, then make sure to disable the [filters](https://documentation.ajaxsearchpro.com/frontend-search-settings) and [exclusions](https://documentation.ajaxsearchpro.com/advanced-options/excluding-and-including-results) - those are the most likely causes of missing results.

## I want more accurate results

You have to change the [search logic](https://documentation.ajaxsearchpro.com/behavior/search-logic/search-logics-explained) to your needs accordingly.

## The response data is missing from the ajax request error message

Check this [troubleshooting tutorial](https://documentation.ajaxsearchpro.com/troubleshooting/the-response-data-is-missing-from-the-ajax-request-error-message).