# Plugin update issues or errors

### List of errors

There are a few possible error messages the WordPress updater can throw:

* An error occurred while updating Ajax Search Pro: Update package not available.

### Resolving automatic update errors

There could be several reasons why the automatic update fails. Below is the list of possible reasons.

* Server cache settings which cause the old package return from the server temporary folder. This can be very hard to debug, the best choice is to [update manually](/plugin-updates/manual-updates.md).
* You may have a proxy server or a firewall active, make sure to whitelist the plugin update server: **update.wp-dreams.com**
* Trying to update on a multi-site network while you are just a node and doesn’t have the administrator permission.
* The file/folder permission issue.
* Plugin conflict. Try deactivating all the plugins and then try updating.
* Missing **Remote Get** function or **cURL** package for PHP. In this case, contact your service provider.

The best alternative is to [update manually](/plugin-updates/manual-updates.md).


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documentation.ajaxsearchpro.com/plugin-updates/plugin-update-issues-or-errors.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
