Ajax Search Pro Documentation
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  • Ajax Search Pro Documentation
  • GDPR and Cookie policy
  • Video Guides
  • Plugin Updates
    • Automatic Updates
      • Activation on Development and Staging environments
      • Managing purchase codes
      • Purchase Code (license key)
    • Manual Updates
    • Safe Update Guide
    • Plugin update issues or errors
    • Disabling update check
  • Installation instructions
    • Uninstallation & Reset
  • Getting started
    • Importing from the Lite version
    • Editor Blocks
    • Search Shortcodes
    • Search Widget
    • Gutenberg and Other Page Editors
    • Replacing the default theme search bar
    • Placing the search shortcode in theme files
    • Search as menu item
    • Custom result box position
    • Custom filters box position
    • Shortcode generator
  • Search Sources
    • Search Engine
    • Post, Page, Product and other Post Type Search
    • Searching Titles, Content, Excerpt
    • Search in custom fields
      • Search By Product SKU
    • Search by categories, tags or other terms
    • Search in Attachments
      • Mime types table
    • Search in File contents (pdf, word, excel etc..)
    • Search in Users
      • User meta fields
    • Limits (number of results)
    • Categories and terms as results
    • Image options
    • Result ordering
    • Peepso Groups & Group activities search
    • Grouping title duplicates
  • Behavior
    • Return/Enter key and Magnifier icon click actions
    • Search logic (primary and secondary)
      • Exact Matches vs Fuzzy Matches
      • Search logics explained
    • Live search triggering events
    • Results page override
    • Results, Archive Page and Shop Live Search and Filter
  • Elementor Integration
    • Elementor Pro Posts Widget Live Filter
    • Elementor Loop Grid Integration
    • Elementor Pro Product Widget Live Filter
    • Custom results page with Elementor Pro
    • Elementor custom search page archive override and live filter
  • Other Integration
    • Jet Engine Listing Grid Integration
  • Multisite Settings
  • Frontend Search Settings & Search Filters
    • Settings layout, position and visibility
    • Generic Selectors
    • Content Type filters
    • Date filters
    • Category and Taxponomy term filters
    • Post type Filters
    • Custom field filters - selectors
    • Search button
    • Reset button
  • Layout Settings
    • Result Layout Types
    • Results information box
    • Results position & snap
    • Content, author, date and description in results
    • More results loader and infinite scroll feature
    • Results behavior
    • Results text keyword highlighter
    • Compact search box layout
    • Auto Populate - Automatic search results on initial page load
  • Autocomplete and Keyword suggestions
    • Autocomplete
    • Results and Keyword suggestions
    • "Try these" - suggested phrases
  • Theme Options - Visual changes to the search bar
    • Theme chooser
    • Preview
    • Search box and input field layout
    • Settings and Magnifier icon
    • Settings dropdown
    • Typography
  • Index Table
    • Generating the index table
    • Enabling index table engine
    • File Content Search Addon
    • Index table FAQ
    • Synonyms
  • Relevance Options
  • Advanced Options and Uses
    • Using the Results shortcode as a custom results page
    • Shortcodes in results content
    • HTML tags in results
    • Primary and Secondary title and description fields
    • Advanced title and Content fields
      • User Search - Advanced Title and Content fields
    • Excluding & Including results
      • Exclude by category or terms
      • Exclude or Include by authors (users)
      • Exclude or Include by date
      • Exclude by Item or ID
      • Include by ID
      • Include by categories or terms (restrict to category)
      • Exclude or Include by custom field values
    • Grouping results
    • Keyword Exception & Exclusions
  • Result priority settings
    • Individual Priorities
    • Priorities by Rules (priority groups)
  • Performance Tuning
    • Fine tuning the search configuration
    • Cache
    • Visual performance
    • Ajax performance tracker
  • Compatibility Settings
    • Javascript Compatibility
  • Google Analytics Integration (GA4)
    • Tracking with Google Site Tag (gtag.js)
    • Tracking with Google Tag Manager
    • Site Search Tracking
  • Troubleshooting
    • Styling issues
    • The response data is missing from the ajax request error message
  • Translating components
    • Translating with WPML
    • Translating with Polylang
  • Pre-Purchase FAQ
  • Plugin API
    • Actions list and usage
    • Filters list and usage
    • asp_query_args filter
    • Theme functions
    • Front-end filters API
    • Javascript API
  • Other Useful Things
    • Additional search keywords for post types
    • Negative keywords
    • Meta box on post editor screen
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On this page
  • Safe plugin update how-to
  • Possible Issues and Solutions
  • Fatal error: file {xyz}.php missing
  • Warning: require_once(...php): failed to open stream:
  • Stylesheets are missing or messed up after update
  • The search stopped working
  1. Plugin Updates

Safe Update Guide

PreviousManual UpdatesNextPlugin update issues or errors

Last updated 7 years ago

Safe plugin update how-to

If your automatic or manual update failed, or updating from a significantly older version, please read the following instruction.

This chapter is also available in the

  1. Download the new version from your

  2. Deactivate and delete the older version - your changes and search instances will remain in the database

  3. Upload and install the new version

  4. Important: Open and save each search instance to upgrade the database records and stylesheets.

  5. Open up the Cache Settings and Fulltext Search Settings (if available) and save them without changing any values.

The search should be working without issues now.

Possible Issues and Solutions

If you run into issues, please check if there is a solution in the list below.

Fatal error: file {xyz}.php missing

It means that the upload or the extraction process failed. Try to install the plugin again with the plugin manager.

Warning: require_once(...php): failed to open stream:

Stylesheets are missing or messed up after update

First of all, if you haven't done so: go to the search instance options and save them to re-generate the stylesheets for the new version. (3. point on the paragraph above).

  • Make sure you have your browser cache cleared, try different browsers as well

  • Make sure to clear your site cache (W3TC, WP Super cache)

  • Make sure to clear your CDN cache if you are using any (clouflare, maxcdn, amazon cloudfront)

  • Some cache plugins may take 12-24 hours to completely clear - you can try to de-activate the cache plugins temporarly to see the search works then

The search stopped working

It's most likely a javascript poblem related to caching.

  • Make sure you have your browser cache cleared, try different browsers as well

  • Make sure to clear your site cache (W3TC, WP Super cache)

  • Make sure to clear your CDN cache if you are using any (clouflare, maxcdn, amazon cloudfront)

  • Some cache plugins may take 12-24 hours to completely clear - you can try to de-activate the cache plugins temporarly to see the search works then

It means that the upload or the extraction process failed. Try to install the plugin again with the plugin manager.

Installation instructions
Knowledge base -> Updating from older versions
codecanyon downloads page
Installation instructions